Refund & Return Policy – ZEEGENIC

At ZEEGENIC, customer satisfaction is our priority. We want you to love your T-shirts and shopping experience.

Return Eligibility

• Return requests must be made within 7 days of receiving your order.
• Products must be unused, unworn, unwashed, and in their original condition.
• Original tags and packaging must be intact.
• Products damaged due to customer misuse are not eligible for returns.

Exchange Policy

• We offer exchanges for size-related issues, subject to stock availability.
• Exchange requests must be submitted within 7 days of delivery.
• The product must be unused and in its original condition.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear pictures or videos.

ZEEGENIC will review your complaint and arrange an appropriate replacement or refund if the claim is approved.

Refund Process

• Approved refunds will be processed through an agreed payment method.
• Refund processing time may vary depending on the payment provider.
• Shipping charges are non-refundable unless the return is due to our mistake or a defective product.

How to Request a Return

Contact us with your order number and reason for return.

Email: zeegenicstore@gmail.com

Phone/WhatsApp: 03070119922

We reserve the right to reject returns that do not meet our return conditions, subject to applicable consumer laws.

Thank you for shopping with ZEEGENIC!